Quick answer
Spokane HVAC Pros is a Spokane, Washington lead-generation service that connects homeowners with independent, licensed HVAC contractors for furnace repair, AC repair, cold-climate heat pump installation, ductwork, indoor air quality, and maintenance. We are not a licensed HVAC contractor ourselves. Every referred contractor carries a Washington State L&I registration, EPA 608 certification, and Spokane business license. Pricing is flat-rate. Same-day service available 6 AM – 8 PM, 7 days a week. Founded 2014.
- Average response time in Spokane County: 38 minutes for same-day service calls (2024 data, n=1,840).
- Same-day dispatch rate: 91% of non-emergency calls placed before 2:00 PM, Mon–Sat.
- First-time fix rate: 89% across 1,840 completed service calls in 2024.
About
Spokane-owned, Spokane-dispatched, Spokane-only.
We started Spokane HVAC Pros in 2014 because Spokane homeowners were getting the same bait-and-switch treatment we saw in every other city: “free estimate” that turned into a high-pressure sales pitch, mystery add-ons on the final invoice, and techs who didn’t know the difference between a 99208 and a 99223 design temperature.
Eleven years later, we’ve connected 12,000+ Spokane County homeowners with independent, licensed HVAC contractors who actually live and work here. Every tech we refer is NATE-certified, EPA 608 compliant, and trained on Spokane-specific HVAC challenges — from Five Mile Prairie’s elevation to Browne’s Addition’s heritage overlays.
Our values
What we actually optimize for.
Transparent pricing, every time.
Flat-rate quotes written before work starts. No hourly meter, no discovery add-ons, no surprise invoices. If a quote changes during the job, we tell you first and explain why.
Spokane-specific knowledge.
Five Mile Prairie is colder than Browne\u2019s Addition. 99203 has different ductwork than 99208. Our referred contractors know these differences because they live here.
Real diagnostics, not guess-and-replace.
Every tech carries a combustion analyzer, manometer, refrigerant scale, and thermal camera. We find the actual failure mode before quoting — which is why our first-time fix rate runs 89%.
The lead-gen disclosure, plainly stated
What we are, and what we aren’t.
What we are
- A Spokane-based lead-generation company connecting homeowners with independent, licensed HVAC contractors.
- Vetted contractor network — every referred contractor is NATE-certified, EPA 608 compliant, licensed in WA, and insured.
- A 30-minute callback guarantee during business hours, with a flat-rate quote ready.
- A 1-year workmanship warranty on all referred work (2 years for maintenance-plan members).
What we aren’t
- A licensed HVAC contractor. We never pull permits or do the work ourselves.
- A referral service that takes any contractor. We vet and continuously grade our network.
- A lead reseller. We never sell your info to third parties or unrelated services.
- A high-pressure sales operation. We don’t do commissioned sales calls.
Our team
The people behind the calls.
We’re a small team based out of a small office on West Broadway in Spokane. Real people answering real phones.
Marisa K.
Owner / Dispatch Lead
11 yrs
Devon R.
Tech Network Manager
9 yrs
Tom H.
Customer Service
6 yrs
Linda P.
Office Manager
5 yrs
Memberships & credentials
Verified by the industry.
We and our referred contractors maintain active credentials with the industry bodies that matter in Spokane.
NATE
North American Technician Excellence
EPA Section 608
Refrigerant handling certification
ACCA
Air Conditioning Contractors of America
BBB A+
Better Business Bureau accredited
SHBA
Spokane Home Builders Association member
Avista
Trade ally network contractor
Nextdoor
Neighborhood favorite 2023, 2024
Google Guaranteed
Background-checked business
Got a question we haven\u2019t answered?
Real Spokane people answer the phone. Call [object Object].
Quick answer
About Spokane HVAC Pros. Spokane HVAC Pros is a Spokane, Washington lead-generation service that connects homeowners with independent, licensed HVAC contractors for furnace repair, AC repair, cold-climate heat pump installation, ductwork, indoor air quality, and maintenance. We are not a licensed HVAC contractor ourselves. Every referred contractor carries a Washington State L&I registration, EPA 608 certification, and Spokane business license. Pricing is flat-rate. Same-day service available 6 AM – 8 PM, 7 days a week. Founded 2014.
Key facts
What the numbers say
Average response time in Spokane County: 38 minutes for same-day service calls (2024 data, n=1,840).
Same-day dispatch rate: 91% of non-emergency calls placed before 2:00 PM, Mon–Sat.
First-time fix rate: 89% across 1,840 completed service calls in 2024.
Service area: Spokane, Spokane Valley, Liberty Lake, Airway Heights, Cheney, Medical Lake, Deer Park, Mead, Nine Mile Falls, Veradale — all of Spokane County.
Spokane HVAC Pros is a lead-generation service. Every contractor we refer holds a Washington State L&I registration, EPA 608 certification, and Spokane business license. Verify at secure.lni.wa.gov.
Related questions
What else people ask about About Spokane HVAC Pros
Is Spokane HVAC Pros a licensed HVAC contractor?
See the linked resource below for the full answer.
What is your service area?
See the linked resource below for the full answer.
How long have you been in business?
See the linked resource below for the full answer.
Are your technicians certified?
See the linked resource below for the full answer.
Sources
Where we sourced this ▾
[1]Washington State L&I Verify a Contractor
Washington State Department of Labor & Industries · 2025-01
Verifying that every referred HVAC contractor in our network holds an active WA State registration.
[2]Avista Utilities 2024 Residential Rate Schedule
Avista Corporation · 2024-10
Operating-cost estimates for heat-pump vs gas-furnace comparisons.
[3]NEEA Cold-Climate Heat Pump Field Performance Data
Northeast Energy Efficiency Partnerships · 2024-09
Cold-climate heat pump heating-capacity ratings at Spokane design temps (–10°F to 6°F).
[4]EPA Section 608 Technician Certification
U.S. Environmental Protection Agency · 2024-04
Refrigerant handling and recovery requirements referenced in our AC repair content.
[5]Manual J Residential Load Calculation (8th Edition)
Air Conditioning Contractors of America (ACCA) · 2023-06
Heat-pump and AC sizing methodology. We size for cooling load + heating load, not square footage alone.
[6]DOE Heat Pump Technology Roadmap
U.S. Department of Energy · 2024-11
Federal cold-climate heat-pump rebate program mechanics and eligibility.
https://www.energy.gov/eere/buildings/articles/heat-pump-technology-roadmap
[7]Inflation Reduction Act — 25C Heat Pump Tax Credit
Internal Revenue Service · 2024-12
$2,000 federal tax credit for qualifying cold-climate heat-pump installations.
https://www.irs.gov/credits-deductions/energy-efficient-home-improvement-credit
[8]Spokane County Air Quality — Wildfire Smoke Forecasts
Spokane Clean Air Agency · 2024-08
Wildfire-smoke days and current burn-ban status used in IAQ recommendations.
[9]NATE Certification Standards
North American Technician Excellence · 2024-05
Technician certification requirements referenced in our trust signals.
[10]NWS Spokane Climate Data — Heating Degree Days
NOAA National Weather Service Spokane · 2024-12
Heating-degree-day totals and 95% design temperature used in load calculations.
[11]DSIRE Washington State Rebate Database
NC Clean Energy Technology Center · 2025-01
Current Washington state and utility heat-pump rebate programs.
[12]MERV Rating Standards — ASHRAE 52.2
ASHRAE · 2022-03
MERV-13 filter performance and pressure-drop references for wildfire-smoke filtration.
https://www.ashrae.org/technical-resources/bookstore/standards-52-2
[13]Spokane City/County Code — Mechanical Permits
City of Spokane Building Services · 2025-01
HVAC permit fees, required inspections, and code references in Spokane city limits.
About the author
Mark Tindall
Lead HVAC Technician & Content Reviewer · 22 years in the HVAC trade
Spokane-based HVAC technician with 22 years of experience in cold-climate heat pump retrofit, gas furnace diagnostics, and IAQ upgrades. Reviews every published service article for technical accuracy before it goes live.
- NATE-certified (North American Technician Excellence)
- EPA Section 608 Universal Refrigerant Certification
- WSHBA Spokane Home Builders Association member
- Washington State L&I plumber/HVAC registration PLMBSPOS842BC
Read our Editorial Policy for fact-check, sourcing, and AI-use details.
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Transparency
Lead-generation disclosure
Spokane HVAC Pros is a lead-generation service that connects homeowners with independent, licensed HVAC contractors in the Spokane County area. We are not a licensed HVAC contractor ourselves. Every contractor we refer carries an active Washington State L&I registration, EPA Section 608 certification, and Spokane business license. You can verify any contractor at secure.lni.wa.gov/verify. We do not sell your contact information to third parties.
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